“The Lost Words” by Robert McFarlane and Jackie Morris brings a new dimension to health care. Looking for new directions in business is extremely challenging, especially in areas you may not associate with your core business. But I often find excellent new ideas when visiting businesses, hospitals and art galleries around the world. Each year I try to visit somewhere so … [Read more...]
In Hot Water
Is your business ready to go hydrothermal? Growing up in Ireland and being led all over Europe by my parents to the natural waters of places like Lourdes (France) and the stunning Italian Alps, I never doubted the therapeutic benefits of soaking in water. My most memorable demonstration of water’s restorative properties, though, was on New Year’s Day, 2013. I was boating with … [Read more...]
Who is taking care of you?
IN THE SPA INDUSTRY, YOU ARE TAKING CARE OF YOUR CLIENTS, WHO IS TAKING CARE OF YOU? Most people would say they are good at supporting their customers, family and friends, but why are we so bad at being there for ourselves? My dad has been in and out of the hospital since December 12th and instantly I became a care giver (my mom passed away two years ago). I had another … [Read more...]
The Year of Workplace Wellness – Tactics to Create a Well Team
Welcome to a New Year filled with opportunities to grow your spa business, enrich the guest experience, and engage your team. I urge you to do all three by instilling a focus on wellness. Wellness is a buzzword in the spa industry and has rightfully been so for a few years. At Carillon Miami Wellness Resort, we function as a spa and health-focused property that takes a … [Read more...]
TUNNEL WHERE I COULD NOT SEE THE LIGHT!
When you go through a personal situation that you never thought could happen to you, it’s like entering a tunnel where there is never a light at the end of it. Back in 2008 I entered such a tunnel, which would change my life forever. A tunnel where there was no light, a dreadful nightmare, where I thought there would be no ending. I was in the States, I had felt unwell with … [Read more...]